Software for Peer Support in Schools

Online Listener is a confidential online service providing students with an anonymous contact facility, to members of the peer support group or pastoral care team within their school.

Peer listeners reply to conversations started by students at their school using a secure, intuitive web interface. Staff can easily administer peer mentors on the system and provide support for the listeners by annotating conversations with tips or advice.

Schools are provided with an individual site with custom text, theme and web address, with staff access to online user administration and site management.

confidential peer support

Online Listener online peer support software is ideal for providing students at your school with a simple and effective way to contact your peer listener group. Removing the barrier of requiring the initial commitment of a face to face meeting with a peer supporter greatly increases the availability of your school’s scheme, and provides students with an easier and more discrete way to ask for help.

All types of support schemes in schools can benefit from the addition of an online contact facility, and Online Listener can be used successfully together with all ranges of peer mentor and peer listener schemes, and compliments existing schemes whereby peer-supporters would normally only be available for students to contact at break or lunch times.


Understanding StudentsChantry High School and Sixth Form Centre launched during anti bullying week 2010.

This year National Anti-Bullying Week 2010 will take place from 15th to the 19th of November.

ABC trainging and supportOnline Listener has been recommended by ABC Training and Support, who provide training opportunities for staff and students to improve the well-being of young people in the school community as reflected in Every Child Matters.

Childline has set up a website where "you can find everything you need to run  your Peer support scheme" The site offers guidance on how to set up a peer support scheme, and includes case studies and peer support resources.

For more resources to help set up your peer support scheme, try the Online Listener Peer Support Resources Page

Consultancy specialising in peer support and mentor training